Everything you need to plan with confidence

We serve Lombard and select western and southwest suburbs. Visit our Service Areas page for the complete list. If you’re nearby and don’t see your city listed, contact us and we’ll be happy to confirm your address.

Pricing is personalized based on home size, condition, service type, frequency, requested services, priorities, and add-ons. We do not use a one-size-fits-all price because every space is different.

Yes. Complete the quote form with a few details about the property and requested service. Our team will review the information and follow up with a personalized quote.

Recurring service normally starts with an initial cleaning. The first cleaning gives our team time to address buildup, learn your home, and record the priorities and preferences that should carry into future visits. If your home is already receiving regular professional cleaning, an initial clean may not be necessary. Recurring visits keep your home consistently clean without lowering the cleaning standard.

Yes. Recurring plans may be scheduled weekly, every two weeks, or monthly, depending on availability and the needs of your home.

Standard cleaning covers accessible kitchen and bathroom surfaces, dusting and straightening in bedrooms and living areas, vacuuming, sweeping and mopping, trash, entry glass, and finishing touches. Your quote and cleaning checklist confirm what’s included for your home.

An add-on is a service outside the standard checklist, such as wash, dry and fold laundry, dishes, interior refrigerator cleaning, inside the oven or cabinets, interior windows, or organizing. Add-ons are not included unless requested and added to your quote.

Yes. Our teams bring the cleaning products, microfiber materials, mop system, vacuum, and floor equipment needed for your cleaning.

We use professional cleaning products selected for occupied homes. Tell us about children, pets, allergies, sensitivities, or special surfaces when requesting your quote.

Our cleaners are Simply Shine employees who are trained and vetted by our company. Our teams consist of 2–3 professional cleaners and arrive with company supplies and equipment. The team leader assigns responsibilities, and the lead cleaner completes a final checklist review before the team leaves.

We prioritize keeping the same cleaning team assigned to your home whenever possible. Staffing or scheduling changes can occasionally require a substitute. Your client profile helps preserve access instructions, preferences, and cleaning priorities from visit to visit.

No. Many clients provide entry and lock-up instructions. We confirm access details before the visit and leave the home secured according to those instructions.

Pick up personal items, clear counters where practical, secure valuables, provide access, and let us know about fragile items or priority areas. Move-in and move-out homes should be empty or mostly empty, with water and electricity available.

Let us know what pets are in the home and how they should be handled during the visit. For everyone’s comfort and safety, secure pets that are anxious around vacuums, equipment, or unfamiliar people.

Absolutely. Share priority rooms or tasks when requesting your quote or before the visit. We will confirm what can be included in the scheduled cleaning and available time.

Contact us as soon as possible by phone, email, or your client portal. Our team will explain current availability and any applicable scheduling terms.

Tips are never required, but they are always appreciated if you would like to recognize the team’s work.

Every Simply Shine cleaning is backed by our 24-hour satisfaction guarantee. If something included in your cleaning was missed, contact us within 24 hours and we’ll arrange to make it right.

Yes. We create customized plans for offices and workplaces, including reception areas, offices, conference rooms, shared spaces, kitchens, break rooms, restrooms, trash, high-touch surfaces, and floors.

Simply Shine does not provide exterior window cleaning, carpet shampooing or extraction, mold or biohazard remediation, pest removal, heavy lifting, or other hazardous specialty services. We may also decline work involving unsafe or severely unsanitary conditions. If you are unsure whether something can be included, just ask us when requesting your quote.

Simply Shine pricing supports trained and vetted employees, teams of 2–3 professional cleaners, company vehicles, supplies and equipment, responsive office support, organized scheduling, quality control, and our 24-hour satisfaction guarantee. Your quote is personalized to the home and cleaning you request.

Once your home is on a regular cleaning schedule, our team is maintaining it rather than catching up on buildup. That’s why recurring cleaning is priced lower than the initial cleaning. The cleaning standard stays the same.

No. Simply Shine does not provide carpet shampooing or extraction. We vacuum accessible carpets and rugs as part of the applicable cleaning checklist.